OX Technologies can provide all or a combination of the following network services:

• Network audit and evaluation;
• Network design, maintenance & support;
• Network configuration & security - switches, routers, hubs;
• Multiple office & branch to head office solutions;
• All software and hardware upgrades;
• Data cable Installation; and
• Internet service provision.

As part of our strong project management philosophy, OX Technologies uses a 3 stage network implementation process.

Step 1 - IT Assessment:

This involves a senior OX Technologies’ technician meeting the client to undertake a full assessment of current IT systems and upgrade requirements. As part of this process an assessment is made of:

• security risks,
• data security requirements,
• data recovery and retrieval,
• anti – virus protection,
• email and web access requirements,
• software integration needs, and
• hardware specifications

Step 2 - Network Design Proposal:

In Stage 2, a Network Proposal detailing all technical and business requirements is presented to you. This includes a fully costed budget for the implementation of your system.

Ox Technologies discusses the proposal with you, making any adjustments to the specifications prior to your final approval.

Step 3 - Network Implementation.

Following your acceptance of the network design proposal, your designated OX Technologies technician will work with you to define the scope of work and the implementation schedule to ensure that the service is provided in the timeframe and hours to suit your needs.

As part of stage 3 you will be presented with a

• Network Plan,
• Inventory of current software and hardware (incl. serial numbers);
• Desktop Standard Operating Environment (SOE);
• Risk Assessment and Disaster Recovery Plan; and
• Security Plan (internet, remote access).

This documentation will ensure that you have comprehensive records of your IT system and its structure. This means that your trained on-site administrator can access technical details at short notice for IT support, saving significant staff time and resources and reducing the cost of on-going technical support to your organisation.

Prior to completing your IT implementation, your OX Technologies technician will provide administrator training to a designated on-site administrator. This enables you to complete basic maintenance and administration of the system, further reducing your need to incur unnecessary external IT support costs.